Terms & Conditions

TERMS AND CONDITIONS

The company will endeavor to deliver the service as advertised, however we reserve the right to alter the
method of transport, route traveled, accommodation or services provided, including cancellation of any
flight for any reason whatsoever including, but not limited to weather, serviceability aircraft or equipment,
operational conditions or requirements.
• Aircraft weight restrictions apply to all flights
• All guests must advise their exact weights at the time of booking. If guests exceed their advised
weight, guests may be refused departure
• Bookings are not confirmed until full payment is received to the agent or directly to Above &
Beyond
• The company reserves the right to vary the price and minimum number of passengers for any
flight

CANCELLATION POLICY

All flights are subject to assessment of the weather and water conditions by the pilot in command. Inclement
weather will not necessarily result in the cancellation of any flight.

Flight cancellations made by a confirmed passenger within 1 week of the travel date will incur a 50% charge,
within 72 hours will incur a 75% charge and within 48 hours of departure time, or “no show” will incur a 100%
charge.
In the event that Above and Beyond cancels a flight due to weather or aircraft serviceability we will reschedule
your flight or refund your tour cost.Refunds of payments made through booking agents must be sought from the booking agent.
Please note: Cancellations based on weather forecasts by confirmed passengers shall not be accepted
unless the pilot in command has determined that the flight will not be undertaken due to forecast conditions
or actual weather conditions on the day.