Terms & Conditions

Availability of booked services
Flights, experiences, and ground tours are subject to changeable weather conditions enroute, including but not limited to tidal, sea state, prevailing winds, air traffic control, unscheduled maintenance, or closure of infrastructure by private or government parties and/or other influences outside of our control.

In the event of inclement weather or if we are unable to operate the tour or transfer for any reason, Tasmanian Seaplanes will, subject to availability, ensure that guests are offered an alternative destination and/or transferred on the next available day/time window in which the transfer or tour can proceed safely.

Tasmanian Seaplanes will not be held liable for any costs of customers associated with their travel, accommodation or any other matter due to any flight on any aircraft-type which does not proceed as booked or confirmed.

Minimum passenger numbers
All experiences have a specified minimum number of passengers. We reserve the right to cancel a flight or experience, or re-schedule a booked flight/experience when minimum passenger numbers are not met.

Itineraries and aircraft
All flights and flight paths are subject to prevailing weather, tidal conditions and availability; therefore itineraries and the aircraft used are subject to change without notice.

Duration
All Flights, tour and experience times are an approximate indication only and are subject to change without notice.

Private and Shared tours
Other than privately booked charters or flight experiences, Privacy is not guaranteed on any experience and may be subject to a shared experience. Private experiences can be requested and extra fees may apply.

Prices and GST
Prices are stated in Australian dollars and include GST.

Payment

Children and infants

Passenger and baggage weight

Cancellation Policy
Flight cancellations made by a confirmed passenger;
Notice provide more than 48 hours notice or more of travel date: No cancellation fee incurred.
Notice within 48 hours of travel date: 50% of charge incurred.
No Show Bookings: No refund available

Refunds
In the event that Tasmanian Seaplanes pty Ltd cancels a flight:
Due to weather or aircraft serviceability we will reschedule your flight or refund your tour cost. Refunds for payment made through booking agents must be sought from the booking agent.

*Please Note: Assessment of the suitability of the weather for the flight to proceed will be entirely up to the Pilot in command.