Effective for all flights, experiences, and transfers operated by Port Davey Wildside Pty Ltd trading as Above & Beyond Tasmanian Seaplanes.

Availability of Booked Services

Every Above & Beyond flight is shaped by Tasmania’s ever-changing elements. Weather, tides, sea state, prevailing winds, air traffic control, and unscheduled maintenance can all influence operations. Occasionally, private or government infrastructure closures or other factors beyond our control may also affect plans.

If conditions prevent us from operating a flight or experience safely, we’ll do our best to find a solution. Subject to availability, guests will be offered an alternative destination or rebooked on the next suitable departure window.

Above & Beyond cannot accept responsibility for any costs relating to accommodation, travel connections, or other arrangements in the event a flight or experience cannot proceed as booked.

Minimum Passenger Numbers

Shared scenic flights and experiences require a minimum number of passengers to operate. If minimum numbers are not met, we may reschedule your booking or, if needed, cancel and provide a full refund.

Privately chartered flights and private experiences are not subject to minimum passenger requirements.

Itineraries & Aircraft

Flight paths, itineraries, and aircraft type may vary depending on weather, tides, or operational requirements. We’ll always provide an experience of equal quality and character to your original booking.

Duration

Flight and experience times are indicative and may vary slightly based on weather, tides, and operational factors.

Private & Shared Flights

Unless specifically booked as a private charter or private experience, flights may be shared with other guests. Private experiences can be requested when booking and may attract an additional fee.

Prices & GST

All prices are quoted in Australian dollars and include GST.

Payment

Full payment is required to confirm your booking.

• Direct guests: Bookings may be held for up to 72 hours pending payment.

• Travel agent partner bookings: Full payment is due 30 days prior to the first flight departure.

• Travel within 30 days: Full payment is required at the time of booking.

Bookings will be automatically cancelled if payment is not received within the stated timeframe.

A credit card surcharge of 1.6% applies. Payment via direct deposit is available to avoid this fee. Prices are subject to change until booking confirmation.

Children & Infants

We’re delighted to welcome families aboard. Children aged 3–13 years are required to travel with an accompanying adult.
Infants aged 0–2 years may travel free of charge on a parent’s lap.
For safety and comfort, aircraft weight and seating limitations apply, and only a limited number of infants can be accommodated on each flight. Please contact our team to discuss your travel plans, we’ll be pleased to assist in making suitable arrangements.

Passenger & Baggage Weight

Scenic Flights, Experiences, and Tours: Up to 4 kg of carry-on items per passenger.
Destination Flight Transfer Services: Total baggage allowance 23 kg per passenger.

Excess baggage may incur additional fees and is subject to availability.

Passenger Weight:
For safety and legal compliance, all passengers are weighed prior to boarding.
Maximum individual passenger weight is 130 kg, in line with aircraft manufacturer limits. Guests exceeding this limit are unable to fly.

National Parks Entry Requirement

All passengers travelling with Above & Beyond Tasmanian Seaplanes into Tasmanian National Parks are required by law to hold a valid Tasmanian Parks Pass.

Passenger Responsibility:
It is the passenger’s responsibility to ensure that a valid Parks Pass has been obtained prior to travel. Above & Beyond Tasmanian Seaplanes can arrange Parks Passes on behalf of passengers upon request.

Condition of Travel:
Passengers who do not hold a valid Parks Pass at the time of departure may be refused travel, and no refund will be provided in such circumstances.

If you do not have a valid pass, please let us know no later than 7 days prior to departure so that we can arrange one for you.

Cancellation Policy

Every Above & Beyond Tasmanian Seaplanes experience is carefully prepared — from aircraft scheduling to fuel planning and crew allocation. As a small Tasmanian business, last-minute cancellations are rarely resellable, so we appreciate your understanding.

Shared Scenic Flights:

• More than 7 days’ notice – No cancellation fee
• 72 hours–7 days’ notice – 50% cancellation fee
• Less than 72 hours or no-show – No refund

Private Charter & Destination Flights:

• More than 30 days’ notice – No cancellation fee
• 15–29 days’ notice – 50% cancellation fee
• Less than 14 days or no-show – No refund

All flights are subject to the pilot’s professional assessment of weather and water conditions. Inclement weather does not automatically mean cancellation — our pilots make careful, experienced decisions to balance safety, comfort, and visibility.

For COVID-19-related cancellations, please refer to our COVID Safety Plan.

Refunds

If Above & Beyond must cancel a flight due to weather, maintenance, or operational reasons, you’ll be offered the choice to:

• Reschedule to another suitable date or time, or
• Receive a full refund to your original payment method, including any credit card surcharge paid at the time of booking

If a guest chooses to cancel a confirmed booking, any applicable cancellation fees will apply in accordance with the cancellation policy above. Credit card surcharges are non-refundable in these circumstances.

For bookings made through agents, refunds must be arranged directly with the original booking agent.

Final weather and flight decisions rest with the pilot in command, whose first responsibility is the safety and comfort of all on board.

Injury Waiver & Risk Acknowledgement

1. Acceptance of Risk
By booking or participating in any flight with Above & Beyond Tasmanian Seaplanes (operated by Port Davey Wildside Pty Ltd, AOC # CASA.AOC.0099), you acknowledge that seaplane flights involve inherent risks, including but not limited to turbulence, weather variations, mechanical issues, and emergency procedures, which may result in serious injury, disability, or death.

2. Voluntary Participation
You affirm that your participation is voluntary and that you accept all associated risks, known or unknown, including those not reasonably foreseeable.

3. Waiver & Release of Liability
To the fullest extent permitted by law, you release and hold harmless Above & Beyond Tasmanian Seaplanes, its officers, employees, agents, contractors, affiliates, successors, and assigns (“Released Parties”) from any liability for injury, disability, death, or property damage arising from your participation, whether caused by negligence or otherwise, except in cases of willful misconduct or as otherwise prohibited by law.

4. Medical & Fitness Declaration
You confirm that you are physically and mentally fit to fly and have disclosed any relevant medical conditions (e.g. heart conditions, pregnancy, recent surgery, severe motion sickness). You acknowledge it is your responsibility to seek medical advice prior to flying if required.

5. Compliance with Crew Instructions
You agree to follow all instructions provided by flight crew, including those related to safety, seatbelt usage, and emergency procedures. Failure to comply may result in termination of your flight without refund.

6. Insurance Recommendation
Above & Beyond Tasmanian Seaplanes does not provide personal or travel insurance. Guests are strongly encouraged to obtain suitable insurance coverage (personal accident, medical, travel, baggage, and cancellation) prior to flying.

7. Severability
If any provision of this waiver is found invalid, the remainder shall remain enforceable to the fullest extent permitted by law.

8. Jurisdiction & Governing Law
This waiver is governed by the laws of Tasmania and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the Tasmanian courts.

Dangerous Goods 

Prohibited Items:
Passengers are strictly prohibited from carrying dangerous goods on any Above & Beyond Tasmanian Seaplanes aircraft. These include, but are not limited to: explosives, compressed gases, flammable liquids or solids, oxidising substances, toxic or infectious materials, radioactive materials, corrosives, magnetised materials, or any other restricted items as defined by the Civil Aviation Safety Regulations and IATA Dangerous Goods Regulations.

Passenger Responsibility:
Passengers are solely responsible for ensuring that their baggage, personal items, or freight do not contain dangerous goods. By accepting carriage, passengers confirm they have declared all items accurately and that no undeclared dangerous goods are present.

Indemnity:
Passengers indemnify and hold harmless Above & Beyond Tasmanian Seaplanes, its officers, employees, and agents against any claim, loss, damage, penalty, or expense arising from failure to comply with dangerous goods regulations.

Right to Refuse Carriage:
Above & Beyond Tasmanian Seaplanes reserves the right to inspect baggage and to refuse carriage of any item suspected or identified as dangerous goods, whether declared or undeclared, without liability.

Liability Waiver:
Above & Beyond Tasmanian Seaplanes accepts no liability for loss, damage, delay, or expense resulting from a passenger’s failure to comply with these conditions. Breaches may result in legal action and/or reporting to the appropriate regulatory authority.

We’re Here to Help

We’re a small, family-run seaplane company, proud to share Tasmania’s wildest places with care and authenticity. Every guest helps us keep this story in the air — a Tasmanian business led by people who live and breathe this island.

Questions?

We’re here to help make your experience seamless — contact us and we’ll guide you through every step.